Character appearance change

When the new update came and they included the appearance change,  i did so with the first purchase being free and all, only to have my character bug and look completely different to how i customized him. So the first time it wasn’t a big deal for me, okay ill just try again with paying with 10 gold, only to have my characters appearance once again looking completely different when after the customization.. the second time so…  now the third.. I paid 10 gold once again… and when i looked at all at my features on how i had previously fine tuned my character to look the other times, the game altered it completely differently on it self after I had changed again, im not sure if this is a damn bug, but i pain 20 gold with the character not even looking the way i wanted to because some how  the game changed my settings. Im very disappointed and unsatisfied customer at this point. And for the fourth im gonna pay again.. and let’s see if does the same thing… so altogether i paid 30 gold.. and lets hope the game doesn’t alter my own settings on the fine tune customized the fourth time… because I’m unhappy customer at the moment, and i will keep this updated, i hope you do something to help me rockstar

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