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Andrew

Hi, anyone else bought gold they didnt recieve to their online char?

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Hi, has anyone else had problems with their online currency purchases, ive been in contact with over 6 emails with a ‘Sharon J’ at their support and every time she has responded is the same manner with a question to verify my acc and the purchase with a video from the store, ive done this several times now and is become beyond disappointing.

This customer support is unbelievable in its approach to the problem and downright rude, as ive given the information neccesary

It says they have a high volume of incoming and its ok but is there anywhere else to take this matter further?

Sorry for the rant gents, but this is one online player that wants his Dawson passport =)

cheers  / Mikael

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  1. Do you have multiple characters on same account? That’s odd. My ps4 gives gold right away, there seems to be a bug where camp doesn’t appear and you are stuck with pelts you cant sell and disappear when you leave. Just not working right I guess. Just open a new support ticket, I was at my wits end replying over and over to that one lady, may have been sharon, I can’t remember, I think so. A couple weeks later I got a different person who fixed it but I had to confirm my email and all that.

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    Yeah, had 7email conversations where I’m supposed to verify with a video, of which I’ve done four times!!, yet get the same answer every time to do it again… wish there was somewhere else to email or phone to complain
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    Yeah, had 7email conversations where I’m supposed to verify with a video, of which I’ve done four times!!, yet get the same answer every time to do it again… wish there was somewhere else to email or phone to complain
    ================================

    Yeah, had 7email conversations where I’m supposed to verify with a video, of which I’ve done four times!!, yet get the same answer every time to do it again… wish there was somewhere else to email or phone to complain

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