How do I access Ultimate Edition Bonuses?

So me and my friend went halfs on RDR2 Ultimate Edition but for some reason when I go online my free horse is no where to been seen in the stables menu aswell as the 2 items of clothing you are supposed to receive. Also in the catalogue the guns that should be free with buying ultimate edition are there for me but i cannot get them for free it says i have to pay for them and i unlock them at a certain rank. My friend has no problems and has access to all the features. I have the bonus clothing and other items free on story mode just not online. Is there any soloutions?

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