Posse stuck as Invite only

I just purchased a persistent posse and I cannot set it to open nor can I invite any player. Looking online it seems like this is a common issue yet I have not been able to find a solution or even figure out how to submit a ticket.

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I open one window by searching rockstar social club, login, keep it open and open another search rockstar support ticket, click on open a support ticket, you will be logged in when you get to the page to create the support ticket already.